We can deal with every computer problem you throw at us, whether it affects a desktop, laptop, netbook or PC. You don’t need to know what’s wrong (we hear the phrase “it won’t work” three times a day and we do love a challenge!) – we’ll ask some questions, get stuck in and find an affordable solution. We can resolve issues in our workshop or in your home. Just call us and we’ll figure out which is best.
Initial discussions are free. Diagnosis is free. Data recovery analysis is free. If the computer can’t be saved, we won’t charge you. You’ve nothing to lose if you call us but just imagine what you could lose if you don’t.
Desktop & Laptop Repairs
Won’t switch on? Keeps crashing? Password won’t work? We’ll fix it. We can also sort out cracked screens, broken power supplies, a wonky mouse, sticky keyboards, a temperamental internet connection, or revive a laptop after it’s drowned in coffee.
Tablet & smartphone Repairs
How many times have you heard a friend say they’ve cracked their screen or – dropped their phone into the bath? It’s a bit of a hassle, at best, and the potential loss of your data at worst. We will do our best to get your device fighting fit and mobile in the shortest possible time.
Computer Upgrades
Don’t wait for it to break. If your hard drive is making crunching noises, everything’s frustratingly slow or your needs have changed, it might just take some extra memory, a new graphics card or a new hard drive to bring it right up to speed. Ask us for free advice.
Virus and Spyware Removal
Sadly, more and more viruses are slipping through the net and causing havoc. We’re always one step ahead so we can banish them from your computer and can prescribe simple measures to protect its future.
Data Recovery
Our data team can perform memory miracles. Your important work files, precious holiday photos and your entire music collection may not be lost forever.
New Computer Builds
You don’t have to buy a computer off the shelf and you don’t need to be a fully-fledged geek to buy a bespoke one. Tell us what you want your computer to do and we’ll build it. We promise it needn’t cost the earth.
Backup Advice
Don’t wait for it to crash and risk the effects on your blood pressure! We can show you how to backup your computer quickly and easily.
Recycling
Your old computer won’t waste away on a landfill site. We do everything we can to protect the environment so we’ve teamed up with local enterprises to recycle dead systems under the WEEE regulations.
Broadband & Network Assistance
Having trouble getting online? We can sort out or set up your broadband, a shared network or improve your wi-fi signal at home, even in tricky tenement flats!
Computer Tuition
If you can’t get to grips with your computer, give us a shout. We can have a chat over a cuppa and go through whatever’s bothering you, one step at a time. We can help you organise your files, use software, tweak Windows settings or set up Skype.
New Computers
If your computer is uneconomical to fix then we can help find a new one. We’ll talk through your needs, suggest options to try, transfer all your data from your old one and set up everything new. We’ll even install software, tweak settings and ensure it’s ready to use.
PC Repair Service Pledge
We are passionate about our work and we’re very proud of our service pledge.
We are really good at what we do.
We take great care to make sure you’re happy.
We like building a relationship with customers so you come back the next time you need help.
We love it when you ask us questions and test our knowledge!
We care. We’ll go the extra mile and fit in with your needs.
We won’t take any money from you if we can’t fix it, even after thorough diagnostic tests.
We’ll act quickly if a repair doesn’t seem to be totally successful. We’ll re-diagnose to check if the fault is covered by warranty or if the problem could be down to a virus re-infection.